Services Commitment
TradeLook already set up our wholly-owned office in Dongguan, where most of our clients' factories located, to provide close support to them.

We take care of our clients' various IT problems. We are not limited to the role of a software system provider.

Our clients are entitled to make unlimited calls to our hotline for any enquires.

We beware of protecting clients' information security and also advise system users about security knowledge.

System Life Cycle

Analysis

Design

Implementation

Testing

Documentation

Maintenance


Customized advice, practical support, comprehensive training can explain why customers place their trust on TradeLook. What’s more, our R&D team from time to time evaluates and enhances existing technologies and upgrades with latest ones as well. Therefore, TradeLook and their customers never lag behind. No matter how it takes, TradeLook offers clients with the best service in one-stop.


Professional Consultation
  • Enterprise Resources Planning
  • Business Process Reengineering
  • System Implementation
  • Management for Merchandizing Business
  • IT Solutions and Infrastructure
  • E-marketing and Web Design
Implementation Assistance
  • Implementation Planning
  • Project Management
  • System Design
  • System Setup & Customization
  • Report Design & Customization
  • Security Designation
  • System Testing
  • User Training
After-sales Services and Support
  • Maintenance
  • System Upgrade
  • Hotline Support
  • Troubleshooting
  • Remote Support
  • User Manual

Comprehensive User Training
  • On Site
  • Off Site
  • On Web
In & Out of Town Implementation
  • Hong Kong Office
  • China Office or Factory