Sales Enquiry
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Please look up the answers for the commonly asked questions and possible help. If they don't match your queries, please tell us your questions and we will get back to you as soon as possible.
Sales Enquiry > FAQ
- Can we buy or rent by different TWS modules?
- What is Web-based trading system?
- Why JSP? What are the strengths compared to other technology available?
- How secure is the TradeLook Web Java-based technology?
- Can TWS 30-day trial be extended?
- What kind of languages does TWS have?
- Do you charge maintenance fee?
- How much is the annual maintenance fee?
- Why shall I adopt your maintenance services?
- To ASP users, what kind of customer services do they enjoy?
- Can you fix our problems even we are located outside Hong Kong?
- Do you provide on-site support?
- Do you provide training? Do you have an upper limit for attendance?
- Do you have a user manual?
- How does TWS count on the number of users?
- For ASP users, does the data store in TradeLook's data centre server?
- What are the advantages of using data centre hosting service?
- When we stop using TWS, how to do with the data?
- Do you provide program customization?
- Do you provide document customization?
- Do you provide Web design?